Personal injury claims “a bane of the travel industry”, according to the group


The Irish Travel Agents Association (ITAA) has stated that some of its members pay more than € 400,000 per year in insurance premiums.

Pat Dawson, chief executive of the association, called on the government for “urgent action”, adding that “insurance claims have put good businesses out of business.”

Mr Dawson said personal injury claims “happen all the time” and are the “bane of the travel industry”.

“The number of complaints and the cost of complaints weighs on all of us,” he said. Mr Dawson said the “ripple effect” for tour operators “is that it increases their costs.”

“Some of our larger members pay over € 400,000 per year in insurance premiums. He can shut down businesses and will shut down businesses, ”he said.

“You go to the market and you have to take what you are offered. You cannot operate as it is a legal requirement under the license that you have insurance coverage.

“The Irish government has promised it will put it all away and help companies stay afloat, but insurance claims have put good companies out of business. It is really shocking.

“We had our conference on the weekend and that was the topic of conversation among the members and people’s concern about it. The government is talking about it but we need urgent action. Small businesses in particular are exposed.

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