Official Advisory Group on Injury Claims


The Official Injury Claims Advisory Group (OICAG) was established to support the implementation of the government’s whiplash reform program. OICAG will be represented by a representative sample of interested stakeholders and will help ensure that the service remains accessible and functions well for all users.

Role of the group

The overall objective of OICAG is to review stakeholder feedback and operational data related to the impact and function of the service. He will review and advise on operational performance and suggest possible improvements to improve the service provided.

It is not the group’s role to consider changes in government policy, although it is recognized that policy issues may arise from reviewing discussions with OICAG. However, all decisions as to whether and how changes are made remain the responsibility of the Department of Justice (MoJ).


The group will be made up of a mix of permanent members from representative bodies and expert organizations to represent the views of users of the Official Injury Claim. Depending on the agenda of each meeting, the permanent members will also be supplemented by thematic experts. These will be invited by the Ministry of Justice to provide their input on specific areas, meeting by meeting.

The group will be chaired by a senior politician from the Ministry of Justice.

Membership includes a representative of:

  • Association of Personal Injury Lawyers
  • Society of lawyers specializing in road accidents
  • Insurance Lawyers Forum
  • Association of British Insurers
  • Law for life
  • Legal support
  • Her Majesty’s Courts and Tribunals Service
  • MedCo
  • Rules of Civil Procedure Committee


The group’s meetings will be held on a quarterly basis, with the first meeting taking place on Thursday, September 30, 2021.

More information

The Department of Justice will review the work of the Advisory Group on an ongoing basis and reserves the right to change its structure and composition as the reform program unfolds.

The formation of the OIC Advisory Group does not in any way replace the normal process of stakeholder engagement. Any organization or business affected by these reforms that is not part of the advisory group can continue to contact the team to discuss any specific issues or concerns by email at: [email protected]

Further information on the work of the Advisory Group will be added to these pages in due course.


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